In small and medium-sized companies, investments in knowledge transfer and creation promote internalisation. Knowledge is transferred both through internal and external transfer, i.e. between the various actors within the company and outside it, such as customers and other companies.
Knowledge transfer and creation play a key role especially in the most important functions related to internationalisation, which are production, product development and international marketing.
Tenho Kohonen's study combines learning culture with a company's internal knowledge...
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